People XD "You cannot access this right now" Error
We have had an increasing number of reports of users experiencing issues when logging into People XD. The most common error is shown below:
This occurs after attempting to access your account outwith Edinburgh Leisure's network (i.e at home) without having any authentication method set up on your account.
To resolve this, you can go to:
Once you have completed this process, you should be able to log in to People XD without this error appearing.
Related Articles
How To Enable Your Account For Self Service Password Reset
1. Please complete the following steps to be able to reset your Microsoft 365 (including Tech1, People XD, ELevate, BookingLive, Zoho) password without the need to contact the IT Helpdesk. 2. Click on the following link https://aka.ms/ssprsetup and ...
How To Reset Your Gladstone Hosted Password
To reset your Gladstone password please follow the steps below; The format of your Gladstone password will be FirstnameLastname@gladstone-leisurecloud.net Go to https://edinburghleisure.sharepoint.com/sites/Intranet Click Useful Links Right click on ...
Multi-Factor Authentication
From 1st March 2021 we will be introducing a security feature called Multi Factor Authentication (MFA) on ALL user accounts. This feature will require you to use a second method to authenticate (logon) to your account when you are accessing any of ...
How To Reset Your Password (Self Service Password Reset)
Please ensure your have completed the steps in the following article before attempting to reset your password - How To Enable Your Account For Self Service Password Reset You will see the following screen if you have not set your account up for Self ...
How to change the default File Format for Saves in Office
To change the default file format for saves in Excel, follow these steps- Open Excel on your computer. Click the File option from the top menu bar. Click on the Options button. Switch to the Save tab. Expand Save files in this format drop-down menu. ...